FAQs


CUSTOMER SERVICE:

Please direct all questions to capalotchristmas@loud.global

SHIPPING & HANDLING:

Shipping & Handling takes 7 - 10 business days. This does not include the time spent in transit. Once your order is shipped, tracking information will be provided via Email. 

WE ARE NOT RESPONSIBLE FOR ANY FEES required by customs for any reason. All shipping fees we require will be clearly shown to you alongside the service and estimated transit time upon checkout.

RETURN POLICY:
All sales are final.
* Refunds are applicable only to damaged/defective goods. Please reach out to customer service if refund is applicable.